Branch Operations Manager

LGG Industrial - Corpus Christi, TX

Full-time - Mid Level

Corpus Christi, TX

About the position

The Branch Operations Manager at LGG Industrial is responsible for overseeing the daily operations of the branch, ensuring efficient and customized operations while maintaining a strong focus on safety and customer satisfaction. This role involves coordinating with various departments, managing personnel, and ensuring compliance with company and government mandates. The manager aims to achieve on-time delivery and support the organization's goals in a cost-effective manner.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Coordinate cross-departmental communication and activities including purchasing, safety, quality, customer service, sales, and field service.
• Manage personnel for efficiency and error reduction, ensuring on-time delivery to customer expectations.
• Monitor and manage inventory to meet working capital requirements and maximize turns while keeping customer delivery commitments.
• Achieve and maintain maximum customer satisfaction ratings and approval standards.
• Ensure proper staffing levels within each department, set goals for employees, evaluate and review personnel, and motivate staff.
• Monitor business systems and requirements to meet LGG Industrial quality standards.
• Oversee employee training requirements to ensure proper performance and documentation.
• Ensure compliance with company, customer, and government mandates related to personnel, safety, and security policies.
• Manage RMAs related to the warehouse.
• Ensure fleet compliance with DOT regulations and maintain company vehicles.

Requirements

• 5-7 years of related warehousing or production experience.
• 2-3 years of management or supervisory experience.
• College degree in Business Administration or Industrial Distribution preferred; equivalent degrees considered.
• In lieu of a degree, a minimum of 7-10 years management experience in an industrial distribution setting is acceptable.
• Ability to work nights and weekends as required.
• Ability to lift and carry up to 50lbs independently on a repeated basis.
• Ability to move throughout the facility during the full workday.
• Ability to comprehend work instructions and safety procedures, both written and verbally.
• Ability to count and measure accurately.
• Ability to safely use mechanical equipment and hand tools.

Nice-to-haves

• Experience with lean six sigma methodologies.
• Business acumen and understanding of P&L.

Benefits

• Competitive compensation plan with a bonus potential of 10% of salary.
• Health benefits including medical, dental, vision, short-term and long-term disability available from the 1st of the month following the date of hire.
• 401k with company match.
• Paid vacation, holidays, and sick time.