W.W. Grainger - Bryan, TX

posted 11 days ago

Part-time - Entry Level
Bryan, TX
Merchant Wholesalers, Durable Goods

About the position

The Branch Sales Associate position at Grainger involves providing exceptional customer service to walk-in customers while also managing various warehouse tasks. The role focuses on maximizing sales opportunities, creating customer loyalty, and ensuring a positive customer experience. Associates will report to the Store Manager and are expected to adapt to different tasks throughout the day, from assisting customers to performing inventory and housekeeping duties.

Responsibilities

  • Manage the entire customer experience, including product selection and order entry.
  • Maximize sales opportunities and encourage customer loyalty.
  • Adapt communication style to different audiences in various formats (email, phone, in-person).
  • Pick, prepare, and stage will call orders and shipping products.
  • Prepare customer backorders and manage stock received.
  • Assist with merchandising and showroom replenishment.
  • Perform inventory counts.
  • Navigate different computer systems for customer-facing and warehouse activities.
  • Maintain branch appearance through housekeeping tasks.
  • Comply with safety guidelines and process standards.

Requirements

  • Flexibility to work any time within branch hours of operation.
  • Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance.
  • Willingness to learn and operate powered industrial equipment.

Benefits

  • Medical, dental, vision, and life insurance coverage starts day one.
  • Paid time off (PTO) days and 6 company holidays per year.
  • 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, and more.
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