Branch Sales Manager

$51,200 - $66,600/Yr

TrueBlue - New Bedford, MA

Full-time - Mid Level

New Bedford, MA

Administrative and Support Services

About the position

The Branch Manager at TrueBlue Inc. is responsible for leading the day-to-day operations of the New Bedford, MA branch. This role focuses on executing the branch sales strategy, managing customer accounts, overseeing recruiting efforts, and ensuring operational and financial performance. The ideal candidate will have a passion for strategy, strong leadership skills, and a commitment to achieving business results while fostering connections with customers and colleagues.

Responsibilities

• Execute branch sales strategy by sourcing and qualifying new leads, developing workforce solutions, and pricing and closing orders.
• Manage and grow existing customer accounts by closing additional up-sell and cross-sell opportunities.
• Oversee recruiting efforts to ensure a qualified pool of talent to meet customer demand.
• Strategically manage branch profit and loss (P&L).
• Handle complaints, settle disputes, resolve grievances and conflicts.
• Hire, manage, train and coach branch staff.
• Work with employees to set performance goals, expectations, and professional development plans.
• Oversee day-to-day operations of the branch and assist with hands-on processes as needed.
• Continuously seek ways to streamline processes for operational efficiency and excellence.
• Ensure workers are appropriately dispatched to job sites, customer orders are serviced and filled, and payouts are timely.
• Create a culture of safety by conducting site visits and meeting with customers and temporary job seekers.
• Manage workers compensation claims.

Requirements

• 5 years related experience; Bachelor's Degree or equivalent combination of education and experience.
• Prior experience managing in the staffing industry preferred.
• Prior experience in sales as an independent producer or sales leader.
• Proven leadership competencies and experience.
• Excellent communications skills, both written and verbal.
• Demonstrates proficient business acumen including financial performance and customer relationship management.
• Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions.
• Ability to execute, prioritize and meet deadlines under pressure.
• Ability to drive processes, improve operational performance and achieve results.
• Ability to hire, manage, develop, and lead individuals and teams.
• Ability to effectively interact and build relationships with a diverse employee population.

Nice-to-haves

• Valid driver's license for transporting temporary workers to job sites or conducting customer site visits.

Benefits

• 6 paid holidays
• 1 paid floating holiday
• up to 20 days of Paid Time Off per year
• Medical/Dental/Vision insurance
• Company-matching 401(k)
• Employee Stock Purchase Program
• Tuition Reimbursement