Brand Ambassador - Fine Jewelry

$31,200 - $50,461/Yr

Saks Fifth Avenue - Boston, MA

Full-time - Entry Level

Onsite - Boston, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Brand Ambassador at Saks Fifth Avenue is a sales associate responsible for driving business through expertise in a specific vendor line. This role involves representing the brand, providing product training and education to other associates, and developing client relationships to enhance sales performance. The Brand Ambassador plays a crucial role in executing sales strategies and ensuring customer satisfaction through technical product knowledge and effective communication.

Responsibilities

• Drive sales for the brand in a specific category
• Develop and execute strategies to drive overall sales for the brand
• Acquire new clients and expand existing client sales to meet or exceed individual sales goals
• Strategically develop plans in partnership with leadership to support the Local Business Development Plan
• Execute category strategies for the brand developed by the Brand Manager or GM
• Demonstrate expertise in customer base by having knowledge of top customers
• Coordinate special orders, reserves, and product movement between stores to fulfill customer requests
• Reinforce shortage awareness and adherence to SOP for profitability
• Coordinate department efforts to maximize special events and trunk show focus days
• Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote the line
• Educate and train SFA Associates on the technical aspects of the products
• Provide feedback to corporate buying office and vendor regarding specific needs and opportunities
• Act as a liaison between department and vendor representatives
• Share technical product knowledge to educate customers
• Exhibit the highest customer service standards as a role model for Sales Associates
• Perform ad hoc responsibilities as needed

Requirements

• 2+ years of selling experience in a similar product
• Excellent selling and client building skills
• Basic math skills to interpret reports and develop selling strategies
• Training skills to educate others

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance
• Opportunities for advancement