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Brand Ambassador - Fine Jewelry
Saks Fifth Avenue - Boston, MA
posted 3 months ago
About the position
The Brand Ambassador at Saks Fifth Avenue is a sales associate responsible for driving business through expertise in a specific vendor line. This role involves representing the brand, providing product training and education to other associates, and developing client relationships to enhance sales performance. The Brand Ambassador plays a crucial role in executing sales strategies and ensuring customer satisfaction through technical product knowledge and effective communication.
Responsibilities
- Drive sales for the brand in a specific category
- Develop and execute strategies to drive overall sales for the brand
- Acquire new clients and expand existing client sales to meet or exceed individual sales goals
- Strategically develop plans in partnership with leadership to support the Local Business Development Plan
- Execute category strategies for the brand developed by the Brand Manager or GM
- Demonstrate expertise in customer base by having knowledge of top customers
- Coordinate special orders, reserves, and product movement between stores to fulfill customer requests
- Reinforce shortage awareness and adherence to SOP for profitability
- Coordinate department efforts to maximize special events and trunk show focus days
- Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote the line
- Educate and train SFA Associates on the technical aspects of the products
- Provide feedback to corporate buying office and vendor regarding specific needs and opportunities
- Act as a liaison between department and vendor representatives
- Share technical product knowledge to educate customers
- Exhibit the highest customer service standards as a role model for Sales Associates
- Perform ad hoc responsibilities as needed
Requirements
- 2+ years of selling experience in a similar product
- Excellent selling and client building skills
- Basic math skills to interpret reports and develop selling strategies
- Training skills to educate others
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Vision insurance
- Life insurance
- Opportunities for advancement
