Brand Ambassador - Intimates, Ridgedale Macys - Full Time

$31,200 - $39,520/Yr

Macy's - Hopkins, MN

Full-time - Entry Level

Hopkins, MN

General Merchandise Retailers

About the position

As a Brand Ambassador at Macy's, you will play a crucial role in driving sales by connecting with customers and sharing product knowledge. Your primary responsibility will be to cultivate a repeat clientele and serve as the expert for the vendor/brand/area you represent. You will also communicate customer needs to the leadership team and execute merchandising initiatives to enhance sales performance.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.

Requirements

• Minimum 1 year previous selling or retail experience required.
• Excellent verbal and written communication and interpersonal skills.
• Ability to effectively communicate and present information to customers, peers, and all levels of management.
• Self-starter, able to work independently and as part of a team; must have excellent time management skills.
• Comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.

Nice-to-haves

• Sales experience
• Social media management experience
• Product demonstration experience

Benefits

• Store discount
• Paid training
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Flexible schedule