Macy's - Hopkins, MN

posted 22 days ago

Full-time - Entry Level
Hopkins, MN
General Merchandise Retailers

About the position

As a Brand Ambassador at Macy's, you will play a crucial role in driving sales by connecting with customers and sharing product knowledge. Your primary responsibility will be to cultivate a repeat clientele and serve as the expert for the vendor/brand/area you represent. You will also communicate customer needs to the leadership team and execute merchandising initiatives to enhance sales performance.

Responsibilities

  • Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Greet customers, make product recommendations, and upsell.
  • Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
  • Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
  • Create and implement best practices to drive sales, turn, and gross margin above company average.
  • Build brand-specific clientele to support local marketing.
  • Execute vendor and non-vendor events to increase sales.
  • Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
  • Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.

Requirements

  • Minimum 1 year previous selling or retail experience required.
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Self-starter, able to work independently and as part of a team; must have excellent time management skills.
  • Comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.

Nice-to-haves

  • Sales experience
  • Social media management experience
  • Product demonstration experience

Benefits

  • Store discount
  • Paid training
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
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