Brand Ambassador - Parkville BA - 2025902

$68,000 - $117,000/Yr

ASGN - Kansas City, MO

Full-time - Entry Level

Onsite - Kansas City, MO

Administrative and Support Services

About the position

As a Brand Ambassador, you will play a crucial role in promoting an innovative AI shopping tool designed to enhance the retail experience for customers. This position requires you to be the face of the brand, engaging with customers as they enter the store and demonstrating how the product works. Your primary responsibility will be to assist customers throughout their shopping journey, ensuring a smooth and seamless experience from onboarding to checkout completion. You will act as the go-to resource for both customers and store staff, resolving any issues that arise and gathering feedback to report on customer experiences. This role is ideal for someone who enjoys technology, has a friendly demeanor, and is eager to provide exceptional customer service. You will be working in a fast-paced environment, where your ability to think on your feet and problem-solve will be essential. The position offers flexible hours and the opportunity to grow within a small technology start-up that is making waves in the retail landscape.

Responsibilities

• Engaging with customers as they enter the store and demonstrating how the products work.
• Assisting customers throughout their end-to-end experience to ensure a smooth and seamless journey from onboarding to checkout completion.
• Acting as the go-to resource for all customer and store team needs by resolving customer issues as they arise.
• Gathering feedback from customers and reporting on their experience.
• Ensuring that opening and closing tasks are completed.

Requirements

• Customer-oriented approach with a demonstrated experience in driving exceptional customer service.
• Friendly and personable demeanor, able to build lasting relationships with customers and store staff.
• Willingness to go out of your way to help customers and provide exceptional service to drive usage and satisfaction.
• Ability to think on your feet and problem-solve on the spot as issues arise.
• Ambitious, sales-driven, and willing to grow at a small technology start-up.
• Interest in technology and its impact on the retail landscape.

Nice-to-haves

• Previous working experience as an on-site promoter or in retail or hospitality.

Benefits

• Quality career resources and training opportunities.
• Certifications and development opportunities.
• Comprehensive benefits package.