Brand Ambassador (Part-Time)

$31,200 - $37,440/Yr

Unclassified - Leesburg, VA

Part-time - Entry Level

Leesburg, VA

About the position

Position Overview: Part-Time Brand Ambassadors at Polo Ralph Lauren Children Factory Store are essential team members who embody a customer-first mindset. They are passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. Success in this role is achieved through teamwork, curiosity, resourcefulness, and a commitment to inclusivity. This position serves as an entry point for future leadership roles within Ralph Lauren, allowing individuals to begin writing their Next Great Chapter. Essential Duties & Responsibilities: The Brand Ambassador is responsible for understanding and delivering on sales and profit performance, utilizing key tools and resources to drive selling. They support the store in executing company initiatives and participate in team training to achieve business results. Creativity is encouraged in thinking of new ways to engage clients and expand the customer base. As the ideal representative of customer experience expectations, Brand Ambassadors deliver a consistent experience aligned with Ralph Lauren's brand expectations by supporting the company and store vision. Brand Ambassadors engage in store client initiatives and community outreach, championing Ralph Lauren's core values. They embrace the "More ways to shop" philosophy and new technology, fostering a collaborative environment centered around the customer. Networking and sourcing talent are also part of their responsibilities, along with providing ongoing feedback to management regarding successes and opportunities. They strengthen customer connectivity by supporting alternative purchasing processes and broaden customer accessibility to product discovery through various digital tools. Maintaining exceptional productivity standards through store execution and upholding all company policies and procedures are critical aspects of the role. Additionally, they provide necessary feedback to management on category opportunities or needs and ensure that sales floor and store standards are consistently met.

Responsibilities

• Understand and deliver sales and profit performance, utilizing key tools and resources to drive selling.
• Support the store in the execution of company initiatives.
• Participate in team training to execute business results.
• Think creatively to engage clients and reach a wider client base.
• Represent customer experience expectations in-store effectively.
• Deliver a consistent experience aligned with Ralph Lauren brand expectations.
• Engage in store client initiatives and community outreach.
• Champion Ralph Lauren core values.
• Embrace 'More ways to shop' and new technology.
• Support a collaborative environment with the customer at its core.
• Engage in networking and sourcing talent.
• Provide ongoing feedback to management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase.
• Broaden customer accessibility to product discovery through digital tools.
• Maintain exceptional productivity standards through store execution.
• Uphold all company policies and procedures.
• Provide necessary feedback to management on category opportunities or needs.
• Ensure sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Benefits

• Employee discount
• Flexible schedule
• Paid time off