Brand Ambassador - Pataskala BA - 2030383

$49,920 - $49,920/Yr

ASGN - Columbus, OH

Part-time - Entry Level

Columbus, OH

Administrative and Support Services

About the position

The Brand Ambassador role at Apex Systems involves promoting an innovative AI shopping tool in a retail environment. This position focuses on enhancing customer experiences by providing assistance and demonstrating product usage, while also gathering feedback to improve service delivery. The role offers flexible hours and the opportunity to work with cutting-edge technology in a dynamic setting.

Responsibilities

• Engaging with customers as they enter the store; demonstrate how the products work and encourage usage
• Assisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkout
• Acting as the go-to resource for all customer and store team needs by resolving customer issues as they arise
• Gathering feedback from customers and reporting on their experience

Requirements

• 2+ years of experience working in customer service
• Friendly, personable, able to build lasting relationships with customers and store staff
• Willing to go out of your way to help the customer, to provide exceptional customer service in order to drive usage and ensure the customer is satisfied
• Able to think on your feet and problem-solve on the spot as issues arise
• Ambitious, sales-driven, and willing to grow at a small technology start-up
• Interested in technology and how technology shapes the retail landscape
• Willing to stand/walk for long periods of time

Nice-to-haves

• Customer service experience in retail or hospitality
• Any previous working experience as a Brand Ambassador or on-site promoter

Benefits

• Flexible schedule; 30-35 hours/week
• Opportunity to work with new, exciting technology
• Potential for creating major changes within the technology industry