Brand Ambassador (Sales Associate)

$33,280 - $33,280/Yr

American Eagle Outfitters - Folsom, CA

Part-time - Entry Level

Folsom, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Brand Ambassador at American Eagle Outfitters, you will play a crucial role in enhancing the shopping experience for customers. Your primary goal is to engage with guests, promote brand loyalty, and represent the company's values while providing exceptional customer service. This position requires a passion for the brand and the ability to work in a fast-paced retail environment.

Responsibilities

• Engage with guests using the AEO Selling Model to assist them in finding products.
• Educate customers on product details and make personalized product suggestions.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flexibly work in various zones including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policies.
• Assist team members to ensure efficient operations and teamwork.

Requirements

• Customer service experience
• Basic math skills
• Retail math knowledge
• Phone etiquette skills
• Ability to evaluate employee performance
• Entry-level position suitable for candidates aged 16 and above.

Nice-to-haves

• Previous retail experience
• Strong interpersonal skills
• Ability to handle multiple tasks in a fast-paced environment

Benefits

• Employee discount
• Opportunities for advancement
• Flexible schedule