Brand Ambassador/Social Media Representatve

$37,440 - $37,440/Yr

High Q Cannabis

Full-time - Entry Level

About the position

The Brand Ambassador & Social Media Representative at High Q Cannabis is responsible for promoting the brand both in-person and online. This role involves engaging with customers at events and in-store, as well as managing social media content to drive brand awareness and community engagement. The position requires a dynamic individual who is knowledgeable about cannabis products and can effectively communicate with customers while adhering to compliance standards.

Responsibilities

• Serve as the face of High Q Cannabis at events, pop-ups, and in-store promotions.
• Educate and engage customers with product knowledge, responsible use practices, and company values.
• Build and maintain positive relationships with customers and the community.
• Provide knowledgeable insights about High Q's products, including strains, dosages, and safe use.
• Address customer questions in an informative and approachable manner.
• Promote customer loyalty by fostering positive in-person interactions.
• Create engaging social media content (photos, videos, stories, etc.) that aligns with High Q Cannabis's brand voice.
• Manage posting schedules across various social media platforms, including Instagram, Facebook, and Twitter.
• Stay updated on cannabis trends to inform content ideas and maintain relevancy.
• Use social media to highlight events, promotions, and educational content that resonates with our audience.
• Monitor comments and messages on social media, responding promptly and professionally to engage followers.
• Collaborate with marketing team members to align social media strategy with broader marketing goals.
• Ensure that all promotions, social media content, and customer interactions comply with Michigan cannabis regulations.
• Represent High Q Cannabis in a manner that reflects our commitment to quality and responsibility.

Requirements

• Familiarity with cannabis products, benefits, and responsible usage.
• Prior experience in customer service, social media management, or similar roles is highly valued.
• Strong written and verbal communication skills with a creative eye for social media content.
• High level of professionalism, attention to detail, and reliability.
• Ability to work independently and handle multiple responsibilities.
• Must be 21 years or older and able to pass a background check as required by Michigan law.

Benefits

• Opportunity to be a part of a premium cannabis brand and help shape its presence both in-person and online.
• Competitive hourly rate
• Employee Discount