Brand Ambassador Team Lead

$49,920 - $72,800/Yr

Marvin - Cincinnati, OH

posted 4 months ago

Full-time
Cincinnati, OH
Food and Beverage Retailers

About the position

The Lead Brand Ambassador plays a crucial role in executing the annual event and neighborhood appointment setting plans for the assigned region or market, working under the guidance of the Field Marketing Manager. This position is primarily field-based, requiring hands-on involvement in all aspects of shows and events, including the setup and teardown of displays. The Lead Brand Ambassador is responsible for assisting with staffing, training, and supervising Brand Ambassador employees and contractors, while also representing Infinity to establish leads with prospective homeowner customers. Success in this role demands a proactive local leader who can coordinate effectively with various individuals across the organization to achieve exceptional results. In this position, the Lead Brand Ambassador will be tasked with making necessary logistical arrangements to ensure that all materials are delivered and installed correctly for events. They will represent Infinity from Marvin at shows and events, setting leads with prospective homeowner customers. Additionally, the Lead Brand Ambassador will assist the Field Marketing Manager in evaluating marketing performance, providing recommendations for changes and modifications to enhance attendee engagement at the Infinity booth or improve appointment setting performance. Documenting appointment setting activities for internal evaluation is also a key responsibility. The role involves coordinating schedules and staffing for shows and events with Brand Ambassadors, as well as recruiting and training both employees and contractors. Collaboration with the Field Marketing Manager is essential to deliver targeted metrics for shows and events, including customer acquisition costs, labor costs, lead targets, and other relevant metrics. The Lead Brand Ambassador may also be required to drive a company vehicle or their own vehicle as part of their duties.

Responsibilities

  • Set up and tear down shows and events.
  • Make necessary logistical arrangements for events.
  • Represent Infinity from Marvin at shows and events.
  • Set leads with prospective homeowner customers.
  • Assist the Field Marketing Manager in evaluating marketing performance.
  • Document appointment setting activities for internal evaluation.
  • Coordinate schedules and staffing of shows and events with Brand Ambassadors.
  • Recruit and train Brand Ambassadors, both employees and contractors.
  • Collaborate with the Field Marketing Manager to deliver targeted metrics for shows and events.
  • Drive company vehicle or own vehicle as needed.

Requirements

  • Prior experience coordinating show or event workers in the home improvement industry is preferred, but not required.
  • Ability to set up and/or tear down up to two shows per day, which may include over an hour of physical activity.
  • Ability to make decisions and take action within their span of control.
  • Strong bias for action and ability to build strong local networks and relationships.
  • Organized and planful approach to work.
  • Availability to work all weekends, with few exceptions.
  • Valid driver's license with an acceptable motor vehicle record.
  • Ability to lift 40 pounds and push large displays weighing 75 pounds on wheels.
  • Ability to stand for extended periods.
  • Willingness to travel within the market/region.

Benefits

  • 401(k) matching
  • Health insurance
  • Paid parental leave
  • Parental leave
  • Profit sharing
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