Brand Ambassador/Team Lead

$39,520 - $52,000/Yr

D'cut Spot - Santa Ana, CA

Part-time,Full-time - Entry Level

Santa Ana, CA

About the position

The Brand Ambassador/Team Lead position in Santa Ana, CA, is a dynamic role focused on leading a sales team to drive customer engagement and achieve sales targets. This position combines leadership responsibilities with direct customer interaction, ensuring a positive shopping experience while meeting sales goals. The role offers opportunities for growth and development within a supportive work environment.

Responsibilities

• Lead the Sales Team by inspiring and managing a high-performing sales team, setting targets, and providing coaching.
• Engage with customers by welcoming them, assessing their needs, and offering personalized assistance.
• Achieve and exceed individual sales goals through active customer engagement, recommendations, and upselling.
• Handle customer inquiries, returns, and complaints professionally to ensure customer satisfaction.

Requirements

• Proven leadership experience in sales and marketing.
• Effective communication skills with customers and team members.
• Goal-oriented with a strong motivation to provide solutions to meet customer needs.
• Previous retail or customer service experience is a plus.

Nice-to-haves

• Experience in sales or marketing roles.
• Familiarity with customer engagement strategies.

Benefits

• Flexible schedule
• Growth opportunities through training and development programs
• Competitive pay and performance-based incentives