Brand Ambassador/Team Lead

$39,520 - $52,000/Yr

D'cut Spot - Los Angeles, CA

Part-time,Full-time - Entry Level

Los Angeles, CA

About the position

The Brand Ambassador/Team Lead position is focused on leading a sales team to drive customer engagement and achieve sales goals. This role combines leadership with customer service, ensuring a positive shopping experience while managing a high-performing team. The position offers opportunities for growth and development within a dynamic and innovative environment.

Responsibilities

• Lead the Sales Team by inspiring and managing a high-performing sales team, setting targets, and providing coaching.
• Engage with customers by welcoming them, assessing their needs, and offering personalized assistance to enhance their shopping experience.
• Achieve and exceed individual sales goals through active customer engagement, making recommendations, and upselling when appropriate.
• Handle customer inquiries, returns, and complaints professionally, ensuring customer satisfaction.

Requirements

• Proven leadership in sales and marketing.
• Effective communication skills with customers and team members.
• Goal-oriented and motivated to provide solutions to meet customer needs.
• Previous retail or customer service experience is a plus.

Benefits

• Flexible schedule
• Growth opportunities
• Competitive pay and performance-based incentives