Brand Ambassador/Team Lead

$39,520 - $52,000/Yr

D'cut Spot - Los Angeles, CA

posted 19 days ago

Part-time,Full-time - Entry Level
Los Angeles, CA

About the position

The Brand Ambassador/Team Lead position is focused on leading a sales team to drive customer engagement and achieve sales goals. This role combines leadership with customer service, ensuring a positive shopping experience while managing a high-performing team. The position offers opportunities for growth and development within a dynamic and innovative environment.

Responsibilities

  • Lead the Sales Team by inspiring and managing a high-performing sales team, setting targets, and providing coaching.
  • Engage with customers by welcoming them, assessing their needs, and offering personalized assistance to enhance their shopping experience.
  • Achieve and exceed individual sales goals through active customer engagement, making recommendations, and upselling when appropriate.
  • Handle customer inquiries, returns, and complaints professionally, ensuring customer satisfaction.

Requirements

  • Proven leadership in sales and marketing.
  • Effective communication skills with customers and team members.
  • Goal-oriented and motivated to provide solutions to meet customer needs.
  • Previous retail or customer service experience is a plus.

Benefits

  • Flexible schedule
  • Growth opportunities
  • Competitive pay and performance-based incentives
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