Brand Ambassador/Team Lead

$39,520 - $52,000/Yr

D'cut Spot - Garden Grove, CA

Part-time,Full-time - Entry Level

Garden Grove, CA

About the position

The Brand Ambassador/Team Lead position at Dcut in Garden Grove, CA, is a dynamic role focused on leading a sales team while enhancing customer engagement and satisfaction. This position combines leadership responsibilities with direct customer interaction, aiming to drive sales performance and foster a positive shopping experience. The role offers opportunities for growth and development within a supportive environment.

Responsibilities

• Lead the Sales Team by inspiring and managing a high-performing sales team, setting targets, and providing coaching to ensure they hit their goals.
• Engage with customers by welcoming them with a smile, assessing their needs, and offering personalized assistance to enhance their shopping experience.
• Achieve and exceed individual sales goals by actively engaging with customers, making recommendations, and upselling when appropriate.
• Handle customer inquiries, returns, and complaints in a professional and helpful manner, ensuring every customer leaves satisfied.

Requirements

• Proven leadership in sales and marketing.
• Effective communication skills with customers and team members.
• Motivated by goals and thrives on providing solutions to meet customers' needs.
• Previous retail or customer service experience is a plus.

Benefits

• Flexible schedule
• Growth Opportunities
• Competitive Pay & Benefits
• Performance-based incentives