T-Roc - Cleveland, OH

posted 2 months ago

Part-time - Entry Level
Remote - Cleveland, OH
Professional, Scientific, and Technical Services

About the position

Do you love Technology? Do you have a passion for consumer electronics and home appliances? Love talking and connecting with people from all walks of life? Then T-ROC has the opportunity for you! We are hiring Part-Time Virtual Brand Ambassadors focused on supporting the Hisense retail field team. A Virtual Brand Ambassador is responsible for growing the Hisense brand and driving sales by training retail store personnel, promoting advocacy toward the products, and maintaining both functional and visual merchandising standards. This role will be remote, allowing you to connect virtually from your home office with retail partner stores. You will answer and assist in-store retail personnel regarding the Hisense product line, respond to inbound calls, and provide further information to effectively communicate with the retailer on their needs. Additionally, you will connect with retail to audit display compliance and promote the Hisense brand through client-approved social media vehicles. Auditing representatives for visit compliance is also part of your responsibilities. To succeed in this role, you will need to maintain professionalism and enthusiasm throughout the longevity of calls, working to resolve the needs of the retail account. A vast knowledge of sales skills is essential, along with the ability to determine the needs of the caller and solve problems without hesitation. You will need to have a designated office space in your home, preferably 25-50 sq ft, to accommodate daily tasks, and this area should be kept neat and tidy. During virtual shifts, the space needs to be available for video communication. At T-ROC, we empower people with the Power of People and Technology. You will have in the palm of your hand, the hottest brands rocking the most innovative technologies on the planet! Your knowledge will be the fuel that brings technology to life for your T-ROC customers! We value your entrepreneurial spirit and your desire to work honestly and with the utmost level of integrity while amazing customers with your technical expertise. If you crave change, we do so with gusto and have fun the T-ROC way!

Responsibilities

  • Grow the Hisense brand and drive sales by training retail store personnel.
  • Promote advocacy toward Hisense products and maintain merchandising standards.
  • Connect virtually with retail partner stores from a home office.
  • Answer and assist in-store retail personnel regarding the Hisense product line.
  • Respond to inbound calls and provide information to retailers.
  • Connect with retail to audit display compliance.
  • Promote the Hisense brand through client-approved social media.
  • Audit representatives for visit compliance.

Requirements

  • Energetic, positive, and theatrical in your approach to engagement and selling in the virtual environment.
  • Experience with sales and/or inbound sales calls.
  • Strong sense of commitment to reaching daily targets while working independently.
  • Ability to establish rapport and build relationships quickly and is comfortable on camera.
  • High School Degree or Equivalent.

Nice-to-haves

  • Experience in consumer electronics and home appliances.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
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