uBreakiFix - Houston, TX
posted 3 months ago
uBreakiFix by Asurion is a global leader in tech care, dedicated to relieving the concerns and inconveniences associated with technology. We ensure that our extensive customer base of nearly 300 million individuals maximizes the potential of their devices, appliances, and connections. At uBreakiFix by Asurion, we prioritize exceptional customer service and provide a positive working environment for our staff. Our work culture is centered around teamwork and offers opportunities for career advancement based on your interests. This position is open to individuals of all skill levels who have a passion for helping people with their tech-related needs and wish to develop a deeper understanding of these devices. As a Brand Ambassador, you'll play a crucial role in our sales and marketing efforts. Your responsibilities will include greeting incoming and outgoing customers in person, by phone, or email, building and maintaining positive relationships with customers professionally and courteously, and answering any technical questions regarding the latest mobile technology. You will also be commuting to local retail cell phone sales centers to promote our services (Verizon, AT&T, T Mobile, Spirit etc.), collaborating with the sales team to achieve organizational sales goals, and contributing to the overall success of the organization by achieving related results. Ensuring customer satisfaction and loyalty through exceptional service is paramount, as is supporting an organization that values diversity and actively engages with diverse people, perspectives, and ideas. You will apply your knowledge and expertise through ongoing learning and self-development while staying informed about industry trends and best practices.