Brand Ambassador

$24,960 - $27,040/Yr

American Eagle Outfitters - Salem, NH

Part-time - Entry Level

Salem, NH

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Brand Ambassador at American Eagle Outfitters, you will be the face of the brand, responsible for creating an exceptional shopping experience for customers. Your role involves engaging with guests, educating them about products, and promoting brand loyalty while embodying the company's values. This position requires a passion for the brand and a commitment to customer service.

Responsibilities

• Engage with every guest using the AEO Selling Model to assist them in finding what they need.
• Educate guests on product details and make product suggestions based on their needs.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flexibly work in various zones including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist team members to ensure tasks are completed efficiently.

Requirements

• Strong customer service skills and a passion for interacting with people.
• Ability to multitask in a fast-paced retail environment.
• Availability to work evenings, weekends, and holidays.
• Previous retail experience is preferred.
• Must be at least 16 years of age.

Nice-to-haves

• Experience in retail sales is a plus.

Benefits

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid training