Brand Ambassador

$27,040 - $27,040/Yr

Unclassified - Fort Wayne, IN

Part-time,Full-time - Entry Level

Fort Wayne, IN

About the position

Are you passionate about engaging with people, driving sales, and sharing knowledge? We're looking for a dedicated Brand Ambassador to join our team and help us deliver outstanding customer experiences. This role is perfect for someone who enjoys interacting with customers and making a positive impact. As a Brand Ambassador, you will be responsible for customer interaction, sales, and education, ensuring that every customer feels valued and supported during their experience with our products. You will greet and interact with customers warmly and professionally as they enter the store or reach out via phone or online. Listening to customers' needs and preferences will be crucial in providing tailored product recommendations and solutions. Your day-to-day responsibilities will include promoting and selling our products by highlighting their features and benefits, aiming to meet or exceed sales targets. You will explain product features, benefits, and usage to customers clearly and effectively, ensuring they understand how our products meet their needs. Addressing and resolving any customer concerns or questions promptly and professionally will also be part of your role. Additionally, you will help maintain the store's appearance, ensuring it is clean, organized, and welcoming for customers. Collaboration with your team members will be essential to achieve collective goals and provide feedback on customer interactions and sales strategies.

Responsibilities

• Greet and interact with customers warmly and professionally as they enter the store or reach out via phone or online.
• Listen to customers' needs and preferences to provide tailored product recommendations and solutions.
• Promote and sell our products by highlighting their features and benefits, aiming to meet or exceed sales targets.
• Explain product features, benefits, and usage to customers clearly and effectively, ensuring they understand how our products meet their needs.
• Address and resolve any customer concerns or questions promptly and professionally.
• Help maintain the store's appearance, ensuring it is clean, organized, and welcoming for customers.
• Work with your team members to achieve collective goals and provide feedback on customer interactions and sales strategies.

Requirements

• Strong verbal skills to interact with customers and team members effectively.
• Previous experience in a sales role is beneficial but not required; a willingness to learn is key.
• A genuine interest in helping others and providing excellent service.
• Enthusiastic and approachable demeanor that makes customers feel valued and supported.

Nice-to-haves

• Customer service: 1 year (Preferred)
• Driver's License (Preferred)
• Ability to commute to Fort Wayne, IN (Preferred)
• Ability to relocate to Fort Wayne, IN before starting work (Required)

Benefits

• Competitive Pay: Starting at $13/hour with potential for raises based on performance.
• Career Growth: Opportunities for advancement within the company as you gain experience and demonstrate your skills.
• Supportive Environment: Work in a collaborative and encouraging team atmosphere where your contributions are valued.
• Employee discount
• Flexible schedule
• Paid training