Brand Ambassador

American Eagle Outfitters - Raleigh, NC

Part-time - Entry Level

Raleigh, NC

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Brand Ambassador at American Eagle Outfitters, you will be the face of the brand, responsible for creating an exceptional shopping experience for customers. Your role involves engaging with guests, promoting brand loyalty, and achieving sales goals while embodying the company's values and culture.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience
• Outfit guests by suggesting key looks and incorporating the latest trends and promotions
• Drive brand loyalty by educating guests about AEO loyalty programs
• Achieve and exceed sales goals by executing the selling strategy
• Promote awareness and growth of AEO brands by introducing guests to additional brand channels
• Proactively resolve guest concerns in a manner consistent with company policies
• Provide support to fellow associates through knowledge sharing and task completion
• Perform register transactions efficiently and accurately
• Process merchandise returns/exchanges courteously
• Leverage company tools and technology to enhance guest engagement and maximize sales
• Maintain brand standards by assisting in daily store recovery
• Execute efficient handling of all merchandise from shipment processing to replenishment
• Report to work as scheduled and record time worked accurately
• Maintain a safe work environment and report hazards to store leadership
• Uphold company values by contributing to a positive work environment
• Perform additional responsibilities as assigned

Requirements

• Sales experience
• Customer service experience
• Entry-level retail sales experience

Benefits

• Paid training
• Employee assistance program
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Flexible schedule