Brand Engagement Center (BEC), Customer Relations Representative
Toyota Motors•Plano, TX
447d
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About The Position
The BEC Advocate (Customer Relations Representative) at Toyota and Lexus' Brand Engagement Center is responsible for interfacing with customers, dealerships, and field offices to address inquiries and complaints, ultimately enhancing owner satisfaction and retention. This role serves as a foundational position within the company, emphasizing product knowledge and customer service excellence, and offers opportunities for career growth within Toyota.
