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Altar'd State - Pittsburgh, PA
posted about 2 months ago
Part-time - Entry Level
Pittsburgh, PA
101-250 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Brand Representative at Altar'd State plays a vital role in delivering an exceptional shopping experience for guests while supporting the retail business's success and profitability. This part-time position requires a commitment to customer service, sales goals, and maintaining store standards, all within a company dedicated to giving back to the community.
Responsibilities
- Welcome every guest with a smile and determine their needs.
- Assist guests in finding the right merchandise and offer styling recommendations.
- Achieve personal sales goals and identify opportunities to upsell or cross-sell.
- Collaborate with the team to achieve sales goals and maintain store standards.
- Maintain thorough product knowledge, including features, benefits, and pricing.
- Ensure shelves and displays are stocked, organized, and visually appealing.
- Keep the store clean, neat, and well-maintained.
- Process transactions accurately and efficiently using a point-of-sale system.
- Assist with inventory management tasks such as receiving shipments and conducting inventory counts.
- Adhere to company policies, procedures, and guidelines, including safety protocols.
- Process returns and exchanges according to company policy, ensuring guest satisfaction.
- Report to work as scheduled and remain flexible to the needs of the business.
Requirements
- Experience in sales or retail environment.
- Strong customer service skills and ability to engage with guests.
- Ability to work collaboratively in a team environment.
- Flexibility to work nights and weekends as needed.
- Physical ability to stand, walk, bend, and lift items up to 25 lbs.
Nice-to-haves
- Previous experience in fashion retail is a plus.
- Knowledge of current fashion trends.
Benefits
- Opportunity to work in a supportive and diverse environment.
- Employee discounts on merchandise.
- Recognition as one of Fortune's Best Companies to Work For.
