Brand Security Ambassador: Grown Brilliance (Fine Jewelry)

$39,520 - $43,680/Yr

Lakewood Economic Action Program - Washington, DC

Full-time - Entry Level

Washington, DC

Social Assistance

About the position

The Brand Security Ambassador role at Grown Brilliance in Georgetown, DC, is essential for maintaining a secure and welcoming environment for clients and employees. This position serves as the first point of contact for customers, emphasizing exceptional service and support for the store's operations and initiatives.

Responsibilities

• Welcome, engage and create positive experiences for customers while exhibiting the Leap values and Grown Brilliance ethos.
• Partner and support all team members in management of customer flow to maintain excellent customer experience.
• Accomplish multiple tasks in a fast-paced environment while servicing customers.
• Participate in general store maintenance; cleanliness and upkeep of the store.
• Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence.
• Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business, including days, nights, weekends, holidays, and special events.
• Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus.
• Perform opening and closing tasks in the store; potential to carry store keys.

Requirements

• Must be at least 18 years of age.
• One or more years of experience in retail/security/loss prevention; background in luxury or jewelry is preferred.
• Comfortable working with/using a ladder and lifting a maximum of 50lbs.
• Maintain an active floor presence, including standing and walking for extended periods of time.

Nice-to-haves

• Experience with Shopify, Endear, Slack, Google Office.

Benefits

• Employee discount on product
• Eligible for 401K
• Bonus Eligible
• Employee Assistance Program