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Armstrong Group - Butler, PA
posted about 2 months ago
About the position
The Broadband Technician 1 role at Armstrong Utilities involves the installation, troubleshooting, and repair of internet and telephone services for residential and commercial customers. This position requires working with advanced fiber-optic technology in a dynamic environment, ensuring that customers remain connected through reliable services. The role emphasizes a customer-first approach and includes opportunities for professional growth through training and hands-on experience.
Responsibilities
- Install and troubleshoot voice and data services using the latest test equipment.
- Maintain vehicle inventory and ensure safety compliance.
- Perform physical tasks such as climbing, digging, and drilling while adhering to safety protocols.
- Provide timely and detailed paperwork and feedback to improve services.
- Engage in continuous training and development to stay ahead of industry trends.
- Participate in on-call and shift work as required.
Requirements
- Valid driver's license.
- High school diploma; advanced education in IT, electronics, or a related field is a plus.
- Customer-first approach to problem-solving.
- Ability to pass BPI certification within 12 months.
- Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.
Benefits
- Competitive hourly wage with free/discounted Armstrong services.
- Company vehicle for daily commute.
- Comprehensive benefits package including medical, dental, vision, and 401k effective from day one.
- Generous paid time off and holiday schedule.
