Broadband Technician III

$56,306 - $84,469/Yr

TDS Telecom - Estes Park, CO

Part-time - Entry Level

Estes Park, CO

Telecommunications

About the position

As a Broadband Technician III, you will be responsible for performing complex installations, disconnects, and service changes for residential and business customers, including Fiber to the Home (FTTH) services. This role involves advanced troubleshooting and maintenance of fiber optic and copper cable systems, ensuring optimal service delivery for video, high-speed data, and phone services. You will work with various telecommunications equipment and be knowledgeable about industry practices and procedures.

Responsibilities

• Perform complex installation of cable wiring and hardware for customer services.
• Conduct connects, disconnects, upgrades, downgrades, and relocations of services.
• Install additional outlets and fiber connections as needed.
• Test equipment to identify and repair signal strength issues.
• Monitor and record system performance and leakage.
• Educate customers on service usage and available options.

Requirements

• 2+ years technical telecommunications experience or current/prior military service with honorable discharge.
• 1+ year of basic fiber optic and/or copper cable splicing and repair experience.
• Valid driver's license.

Nice-to-haves

• Proven organizational skills and ability to multi-task.
• Demonstrated customer service and sales skills.
• Familiarity with company products and services.

Benefits

• Medical, Dental, Vision, and Life Insurance
• 3 Weeks Vacation and 2 Weeks Sick Time
• Paid Holidays
• 401k eligible after 30 days with excellent company match
• Paid parental leave (2 weeks after 12 months of employment)
• Short Term and Long Term Disability coverage
• Education Assistance for full-time associates