Brokerage Operations Coordinator

$41,600 - $49,920/Yr

Ryan Specialty Group - Walnut Creek, CA

Full-time - Entry Level

Walnut Creek, CA

Insurance Carriers and Related Activities

About the position

The Brokerage Operations Coordinator plays a crucial role in supporting the brokerage team by managing day-to-day operational tasks, ensuring compliance with regulations, and facilitating effective communication. This position is essential for the smooth functioning of daily operations and involves close collaboration with brokers to ensure timely transaction completion through efficient paperwork processing and coordination with other departments.

Responsibilities

• Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
• Coordinates with the broker to prepare documents, cover letters, etc., to market renewal business and provides necessary administrative support in filing, printing, and archiving documents.
• Administers and updates new and current client information in all required systems accurately.
• Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations.
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
• Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
• Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
• Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
• Supports the Brokerage team with any ad hoc tasks and requests.

Requirements

• Minimum of 1 year of experience in the Insurance industry or Underwriting.
• Bachelor's degree required; Business Administration, Sales, and Risk Management preferred.

Benefits

• Paid time off for company holidays, vacation, sick and personal days.
• Paid parental leave.
• Mental health services.