Brokerage Operations Manager

$60,000 - $100,000/Yr

Scarborough Capital Management - Annapolis, MD

Full-time - Mid Level

Annapolis, MD

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Brokerage Operations Manager at Scarborough Capital Management is responsible for overseeing the operational processes within the firm, ensuring efficient workflow between paraplanners, advisors, and support staff. This role requires strong organizational skills and attention to detail, as well as experience with RIA billing software and CRM systems. The position is full-time and based in Annapolis, MD, and involves collaboration with various departments to support the firm's operations and compliance needs.

Responsibilities

• Run the firm's RIA quarterly billing through PortfolioCenter Hosted
• Work with outsourced data integration team on Portfolio Center reconciliation
• Administer and maintain the firm's CRM - AdvisorEngine (formerly Junxure)
• Administer and maintain firms imaging database for client files - Redtail
• Assist the firm's operations manager in day-to-day process workflow
• Responsible for the firm workflow process between paraplanners, advisors, and other support staff
• Daily database download and reconciliation
• Onsite liaison to firms IT vendors
• Use database information for mailings and reports
• Run AdHoc reports
• Collaborate with the firm's marketing director to facilitate mailings and campaigns as needed
• Work with the firm's Operations Coordinator on day-to-day tasks
• Interface with the firm's compliance department for audit support, data analysis, routine regulatory reporting, etc.
• Perform miscellaneous tasks as assigned

Requirements

• Bachelor's degree
• Experience with RIA billing software
• Experience with Customer Relationship Manager software (PortfolioCenter and AdvisorEngine CRM)
• Detail-oriented and organized
• Strong communication skills
• Self-starter and team player

Nice-to-haves

• Experience with Microsoft PowerPoint

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan