Pharmacann - Galena, IL
posted 19 days ago
Part-time
Galena, IL
Ambulatory Health Care Services
About the position
The Part Time Budtender is responsible for creating a world-class customer experience at the retail PharmaCann location. This role focuses on promoting a positive, customer service-oriented environment while ensuring compliance with all policies and procedures. The Budtender will execute initiatives to achieve hospitality goals, maintain product presentation standards, and educate customers about cannabis.
Responsibilities
- Meet & exceed personal sales volume and KPI goals.
- Assist in building a great company and business that disrupts the traditional retail model.
- Drive repeat business through strong local networking and customer data capture.
- Maintain up-to-date knowledge on products and industry regulations.
- Proactively answer customer questions and ensure product knowledge.
- Execute high customer experience standards and strong sales techniques.
- Accurately utilize PharmaCann's Point of Sale system.
- Execute customer transactions with high attention to detail.
- Comply with all security, safety, and legal requirements.
- Maintain a clean and organized point of sale area.
- Assist in other operational functions as assigned.
Requirements
- Minimum 21 years of age (or as required by state regulations).
- A minimum of a High School diploma is required.
- Minimum 2 years' experience with customer service in a fast-paced retail environment.
- Strong analytical skills to assess data, facts, and figures.
- Intermediate-level math skills.
- Proven expertise in managing a register accurately.
- Exceptional customer service skills.
- Strong attention to detail and problem-solving abilities.
- Strong computer-based skills.
- Dynamic interpersonal and communication skills.
- Business-minded personality.
- A highly self-motivated and ethical individual.
- Valid driver's license and ability to pass a Motor Vehicle Record background check.
