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Terrascend - Buchanan, MI

posted 2 months ago

Part-time - Entry Level
Buchanan, MI
11-50 employees

About the position

The Budtender position at GAGE Cannabis involves providing exceptional customer service in a retail environment focused on cannabis products. The role requires a strong understanding of cannabis regulations and product knowledge, as well as the ability to assist customers in selecting appropriate products. Budtenders will work under the supervision of the Store Manager and are responsible for maintaining compliance with company policies and local regulations while ensuring a clean and organized store environment.

Responsibilities

  • Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance.
  • Represent the brand in a positive and compliant manner while providing excellent customer service.
  • Maintain a clean and professional appearance while interacting with customers.
  • Work with the Manager and Assistant Manager to maintain and organize inventory, ensuring accurate product information and pricing.
  • Stay current on product and cannabis-related information and communicate this to customers.
  • Enter customer and order information into the POS system, process payments, and finalize orders.
  • Responsible for inventory and cash reconciliation procedures.
  • Maintain compliance with all company policies and procedures as well as local regulations.
  • Answer questions and provide guidance on cannabis products and local restrictions.
  • Keep all areas of the store clean and clutter-free throughout the day.

Requirements

  • Must be 21 years or older and able to pass a background check.
  • Proven prior professional experience with cannabis products from a regulated retail or medical distribution center required.
  • 2+ years of administrative customer relations/customer service and retail experience.
  • Excellent customer service and interpersonal skills are required.
  • Ability to communicate professionally in person, over the telephone, and through email.
  • Excellent computer skills working within a POS system as well as a cash register and payment processing systems.
  • Basic math skills with the ability to handle cash transactions.
  • Ability to stand for long periods, bend, reach, and move about the store with the ability to lift and carry up to 20lbs.

Benefits

  • Full benefits and great growth opportunities.
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