Budtender

$35,360 - $35,360/Yr

Spotlight 29 Casino - Coachella, CA

Part-time - Entry Level

Coachella, CA

Amusement, Gambling, and Recreation Industries

About the position

The Budtender position is a part-time role focused on providing exceptional customer service in a cannabis dispensary setting. The primary responsibilities include assisting customers with product selection, processing transactions, and maintaining a clean sales environment. The role requires knowledge of cannabis products and compliance with legal standards, ensuring a positive experience for all guests.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Process customer payments using the dispensary's Point of Sale (POS) system.
• Greet and assist customers in a friendly and professional manner.
• Provide product demonstrations to showcase features and benefits.
• Assist customers in comprehending, choosing, and acquiring cannabis products.
• Possess expertise in the efficacy, effects, aroma, and taste of in-store products.
• Check customers' identification documents to verify legal age.
• Assist customers with purchasing decisions and offer recommendations.
• Upsell additional products or services to maximize sales opportunities.
• Handle customer inquiries and promptly resolve any issues or concerns.
• Maintain a clean and organized sales floor and merchandise displays.
• Illustrate effective time management skills for optimal utilization of work hours.
• Ensure accurate and efficient processing of customer transactions.
• Collaborate with team members to achieve sales targets.
• Ensure compliance with all Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to guests and vendors.
• Follow all safety policies and procedures and attend all scheduled safety meetings and training.
• Perform any other duties that may be assigned.

Requirements

• High School Diploma (or GED).
• One (1) year of budtending or relevant sales experience preferred.
• Strong sales skills with the ability to meet or exceed sales targets.
• Proficient in phone etiquette and handling customer inquiries over the phone.
• Must be 21 years of age or older.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.