Budtender

$31,200 - $35,360/Yr

Quality Roots - Hamtramck, MI

Full-time

Hamtramck, MI

Wood Product Manufacturing

About the position

The Budtender (Quality Care Specialist) at Quality Roots is responsible for ensuring customer satisfaction and service excellence in the cannabis retail environment. This role involves engaging with customers to identify their needs, providing accurate information about cannabis products, and recommending suitable solutions. The ideal candidate will possess a strong knowledge of the cannabis industry, including product types, effects, and consumption methods, and will contribute to a positive shopping experience for customers.

Responsibilities

• Greet and interact with customers on the retail sales floor
• Provide customers accurate sales information (e.g. cannabis product features, pricing discounts, special offers, after-sales services, etc.)
• Answer customers' questions about specific products
• Cross-sell cannabis products and accessories
• Complete cannabis sale transactions that meet state regulations
• Ensure product shelves and displays are fully stocked
• Provide customer feedback to store Management
• Stay up-to-date with new cannabis products/services and industry standards

Requirements

• High school degree or equivalent
• Must be 21 years or older
• Proven work experience as a Retail Sales Representative, Customer Service Associate or similar role
• Cannabis experience, preferred
• Cash handling and POS system experience, required
• Sales skills, cross-selling and upselling, required
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships with customers and fellow employees
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Benefits

• Dental insurance
• Health insurance
• Store discount
• Vision insurance