Apple - San Diego, CA

posted 4 months ago

Full-time - Manager
San Diego, CA
10,001+ employees
Computer and Electronic Product Manufacturing

About the position

At Apple, we create a unique blend of hardware and software to bring an industry-leading customer experience to the world. To do that, things have to work seamlessly together to achieve more than any one piece could on its own. The Software Build & Integration team is at the core of how we create and iterate on this experience day to day at Apple. We are responsible for delivering the state-of-the-art operating systems and applications to Apple customers. As a leader, your role focuses on empowering build engineers to influence new feature integration into Apple software, by collaborating with engineers from Software, Hardware, Localization, QA, and Project Management teams. You will also be engaged with functions across the organization to shape the future of what it means to be a build engineer and how we can further scale Apple's build operations. Imagine what we could do together for the future of Apple's software. In this role, you will drive operational excellence for daily production builds of Apple software. You will develop your team to respond to incidents, escalate issues, and run retrospectives. Monitoring metrics, reporting trends, and innovating on operational workflows will be key aspects of your responsibilities. You will work cross-functionally with teams across Apple on complex integration efforts, hire, inspire, coach, train, and develop engineers to take on new responsibilities in integrating software systems. Leading discussions and driving efforts to enhance the reliability and scale of our production build operations will be essential. You will also work with project management teams to determine engineering priorities and resource engineering efforts, engage partners in planning of compute, storage, and headcount for operational support, and foster an inclusive work environment that values diverse perspectives. Additionally, you will innovate and execute on our hiring and training processes.

Responsibilities

  • Drive operational excellence for daily production builds of Apple software
  • Develop team to respond to incidents, escalate issues, and run retrospectives
  • Monitor metrics, report trends, and innovate on operational workflows
  • Work cross functionally with teams across Apple on complex integration efforts
  • Hire, inspire, coach, train, and develop engineers to take on new responsibilities in integrating software systems
  • Lead discussions and drive efforts to enhance the reliability and scale of our production build operations
  • Work with project management teams to determine engineering priorities and resource engineering efforts
  • Engage partners in planning of compute, storage, and headcount for operational support
  • Foster an inclusive work environment that values diverse perspectives
  • Innovate and execute on our hiring and training processes

Requirements

  • Strong software development and testing experience
  • Strong critical thinking and problem solving skills with a focus on providing hands on support to your team
  • Proven ability to inspire, coach, train, and develop team members to consistently provide exceptional customer service
  • Experience adapting to challenges, providing support, and leading by example in a constantly changing environment
  • Proven track record leading cross-functional efforts around systems architecture, software development, operational processes, and product features
  • Excellent written and verbal communication skills

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Employee stock purchase plan
  • Reimbursement for certain educational expenses including tuition
  • Discounted products and free services
  • Discretionary bonuses or commission payments
  • Relocation assistance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service