Building Product Manager

$74,384 - $112,752/Yr

Consolidated Communications - Manchester, NH

Full-time - Mid Level

Manchester, NH

Specialty Trade Contractors

About the position

The Building Product Manager at Consolidated Communications is responsible for leading the strategy for on-net and near-net buildings. This role involves collaboration with the product management team, sales, and other cross-functional teams to enhance internal workflows and focus on selling into on-net locations. The position emphasizes continuous improvement and efficiency, requiring a proactive and driven individual who can make a significant impact on the company's operations and customer satisfaction.

Responsibilities

• Build out a building strategy for new lit buildings and drive and track sales activity
• Manage on-net building lists and updates into various tools, including Connectbase
• Support inquiries and guide records corrections when discrepancies arise
• Drive process improvements and efficiencies
• Set business rules for on-net qualification and ensure high data quality and governance standards
• Document and train on-net building program
• Drive enhanced tools and on-net building messaging
• Work closely with marketing and sales on messaging and campaigns
• Set rates and maintain margin for on-net buildings
• Align network architecture to on-net buildings to guide product serviceability
• Develop and manage KPIs for tracking on-net building performance
• Perform all other duties as assigned

Requirements

• Bachelor's degree in Business Administration or a related field; a relevant master's degree is a plus
• 5+ years of related work experience; telecommunications experience preferred
• Outstanding leadership skills with a demonstrated ability to lead cross-functional teams and drive collaboration
• Excellent communication skills to convey complex ideas clearly to both technical and non-technical audiences
• Creative thinking and problem-solving skills to develop innovative strategies and overcome challenges

Benefits

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program based on organization performance