Bungie Foundation Community and Events Manager

$119,000 - $143,000/Yr

Outscal Technologies - Bellevue, WA

Full-time - Mid Level

Remote - Bellevue, WA

About the position

The Community and Events Manager at Bungie Foundation is responsible for designing and executing innovative community engagement and event-driven fundraising strategies. This role focuses on enhancing community well-being, fostering relationships, and ensuring that the Bungie Foundation's mission is effectively communicated and supported through various events and initiatives. The ideal candidate will collaborate with diverse stakeholders and be comfortable in public-facing roles, all while promoting the community's contributions to the foundation's goals.

Responsibilities

• Drive community engagement plans throughout the year and around key events.
• Develop and implement strategies for short-term and long-term recognition, rewards, and engagement.
• Create safe and uplifting environments for the community to interact with one another.
• Work with the Communications Manager to grow the Bungie Foundation's presence on social media channels, websites, Salesforce, and Discord.
• Manage all planning and implementation for key events, such as virtual fundraisers, live streams, conferences, and conventions.
• Create clear and realistic production plans for all events and activities.
• Track and communicate schedules, deadlines, and progress to all stakeholders.
• Manage and negotiate community and events-related contracts and financial agreements.
• Monitor community conversation and report sentiment issues or opportunities to stakeholders.
• Partner with Community and Player Support teams to identify and address community-facing issues.
• Develop and maintain productive business relationships with external vendors.
• Collaborate with the Creator Marketing team and manage relationships with content creators.
• Collaborate with internal development teams to produce digital and physical incentives for fundraising and community engagement.
• Manage project risks and escalate issues with proposed solutions.
• Schedule and coordinate necessary meetings and ensure completion of action items.
• Facilitate collaboration with all stakeholders.

Requirements

• Demonstrated experience and success in events management, project management, production, or community management.
• Previous experience fostering positive community engagement.
• Willing and able to travel to support non-local events, and work irregular hours around events (estimated 4 per year).
• Comfortable and willing to speak in public and engage with community members in-person and virtually.
• Work with limited supervision and use independent judgement outside of established practices when necessary.
• Exemplary communication skills: listen to, speak with, resolve conflicts, and leave no doubt about the plan of record across all stakeholders.
• Outstanding analytical skills: understand, simplify, and solve or seek the solution to any problem in evolving and adaptive environments.
• Self-disciplined, with ability to self-motivate and motivate others when possible.
• Detail oriented and organized; comfortable dealing with ambiguity.
• Results oriented, focused, and composed under pressure.
• Socially intelligent with great interpersonal skills and empathy for others.
• Proficient in MS Office Suite and project management software.
• Experience and understanding of the video game community, ideally the Destiny community.

Nice-to-haves

• Experience working in the nonprofit sector, particularly within the Bungie Foundation's area of focus.
• Plays Destiny and understands the game very well.
• Enthusiasm for Marathon and future Bungie titles.

Benefits

• Paid parental leave
• Health insurance
• 401(k) matching
• Flexible time off
• Discretionary bonus
• Comprehensive healthcare