Parker Hannifin - Irvine, CA
posted 5 months ago
The Bus Development Manager II for the Fluid Systems Division, Control Flight Control Division, and Stratoflex Division is a pivotal role based in Irvine, CA. This position is responsible for directing and generating aftermarket business opportunities across multiple programs that have high earnings and revenue accountability. The role involves managing complex products and sub-systems, working closely with business teams, other divisions, and current and potential customers to promote the company's technologies, products, and services. The aim is to meet customer needs while leveraging the division's capabilities into additional markets. The position requires a strategic focus on aftermarket services, ensuring alignment with both short- and long-term sales forecasts, and achieving financial and customer service goals in coordination with the assigned operating division. As the primary strategic Product Line focal point for aftermarket services, the manager will initiate and collaborate with division sites and customer service teams to maximize long-term aftermarket revenues. This includes providing mentorship and guidance to the customer service Aftermarket Services Manager, addressing critical customer issues, and leading project teams to improve process results. The manager will also serve as the primary contact for aftermarket products and services, coordinating with technical teams to resolve field performance issues and ensuring customer satisfaction regarding cost, product quality, delivery, and performance. In addition to these responsibilities, the manager will develop and support proposals and contracts to attract customers, conduct competitive research, evaluate sales performance, and formulate goals for specific products. Maintaining professional and technical knowledge through workshops, publications, and industry events is essential for success in this role. The manager will also establish goals and objectives to carry out programs across the division, recommending actions based on data analysis and comparative studies.