Bus & Info Systems Analyst 1

$62,000 - $62,000/Yr

University of Minnesota - Duluth, MN

Full-time - Entry Level

Hybrid - Duluth, MN

Educational Services

About the position

The Business & Information Systems Analyst 1 plays a crucial role in clarifying the business needs of stakeholders and finding solutions to meet those needs. This position involves creative thinking, process monitoring, data querying, and troubleshooting to enhance student information systems and data analytics. The analyst will support academic student services, particularly within the Office of the Registrar, and will collaborate with various units to ensure effective service delivery and system improvements.

Responsibilities

• Develop a deep understanding of student records related systems and provide direct support in major service areas including Oracle/Campus Solutions and curricular systems.
• Develop, update, and refine SQL queries to assist with decision making and problem solving.
• Assess academic policy, requirements, processes, and systems to identify issues that may impede students' progress.
• Analyze, design, program/encode, test, and troubleshoot information systems and student academic records.
• Assist with creating detailed test plans and document test results.
• Support Office of the Registrar business process operations and troubleshoot technically complex batch jobs.
• Gather information for departmental analytics and understand best practices for the benefit of stakeholders.
• Collaborate with the central Academic Support Resources team to evaluate and resolve system-wide integration problems.

Requirements

• A BA/BS degree or a combination of related education and work experience totaling at least 4 years.
• Six months to one year of experience in business systems process analysis, programming, and implementation.
• Experience with developing queries and troubleshooting user-friendly reports.
• Programming experience with uAchieve/DARS and/or Oracle's Campus Solutions products.
• Proficiency in MS Office and Google Suite tools.
• Experience in writing business process documentation and specifications.
• Demonstrated ability to manage small to medium sized projects.

Nice-to-haves

• Experience in engaging stakeholders effectively.
• Demonstrated collaboration, teamwork, and leadership in an educational setting.
• Ability to operate with a high level of independence and sound judgment.
• Commitment to equal opportunity.

Benefits

• Competitive wages, paid holidays, and generous time off.
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program.
• Low-cost medical, dental, and pharmacy plans.