Bus. Intelligence Developer

Harvard Medical School - Boston, MA

Full-time

Boston, MA

Educational Services

About the position

The Business Intelligence Developer at Harvard Medical School plays a crucial role in enhancing data-driven decision-making by developing and maintaining the Delphi data warehouse. This position involves consulting with various departments to leverage data for operational and reporting needs, providing actionable data visualizations and reports that support informed decisions across the organization.

Responsibilities

• Design, create, and maintain interactive Tableau dashboards for school-wide reporting.
• Collaborate with smaller departments to deliver customized reporting solutions.
• Develop robust Tableau Data sources for larger departments to enable their Tableau developers to create and manage their own dashboards.
• Engage with stakeholders to understand their data requirements and reporting needs.
• Gather and document detailed business requirements for reporting and dashboard solutions.
• Collaborate with stakeholders to create tailored reporting and dashboard solutions.
• Conduct in-depth data analysis to identify trends, patterns, and insights.
• Administer and manage Tableau Servers, ensuring optimal performance and security.
• Monitor and troubleshoot Tableau Server issues, implementing updates as necessary.
• Mentor new Tableau users and provide training sessions to enhance their proficiency.
• Stay updated on the latest developments in business intelligence tools and technologies.

Requirements

• Minimum of five years' post-secondary education or relevant work experience.
• Experience in a stakeholder-facing Business Analyst role with a focus on data visualization and reporting.
• Proficient in SQL and Tableau; candidates may be asked to show a portfolio of previous dashboard and reporting projects.
• Strong analytical skills to translate complex data into actionable insights.
• Excellent communication skills for collaboration across various organizational levels.
• A proactive learner with a desire to expand skills by learning new technologies and best practices.
• Demonstrated team performance skills and a service mindset.