Business Account Executive 1, SMB Direct Sales (Outside Sales)

$45,000 - $45,000/Yr

Comcast - Memphis, TN

Full-time - Entry Level

Memphis, TN

11-50 employees

Broadcasting and Content Providers

About the position

The Sales Representative at Comcast is responsible for selling integrated communication solutions to small-to-medium business customers. This role involves developing relationships within the community, promoting the Comcast brand, and ensuring customer satisfaction through effective sales strategies and excellent service delivery.

Responsibilities

• Assist with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer.
• Sell with goals of exceeding departmental, financial, and unit targets.
• Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focus on goal achievement and be results-driven.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo and ensuring a superior customer experience.
• Maintain and build customer relationships to drive customer retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
• Prepare sales and activity reports as required.
• Participate in out-of-the-office meetings with customers on a regular basis and demonstrate excellent verbal and written skills, as well as skills in presenting, persuading, and negotiating.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 0-2 years of relative work experience.
• Strong adaptability and communication skills.
• Critical thinking and problem-solving abilities.
• Customer-focused with strong persuasion skills.
• Professional integrity and resilience.
• Technical knowledge and workplace organization.

Nice-to-haves

• Experience in sales or customer service roles.
• Familiarity with telecommunications products and services.

Benefits

• Base Pay: $45,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $75,000.00
• Commission eligibility for sales positions
• Best-in-class benefits including physical, financial, and emotional support options.