Business Account Executive
Charter Spectrum - Turlock, CA
posted 16 days ago
About the position
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Place orders through order management software and work with Account Coordinator for non-automated orders
- Have a complete understanding of Spectrum Business coax services, rates, and applicable taxes
- Demonstrate selling skills and product knowledge, practicing regularly with other Account Executives
- Maintain accurate records of all sales and prospecting activities using Salesforce.com
- Meet and exceed performance standards as defined by the department Standards of Performance (SOP)
- Attend and participate in sales meetings as established by management
Requirements
- Ability to read, write, speak and understand English
- Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
- Valid driver's license with a satisfactory driving record
- Bachelor's degree in business, marketing or related field, or equivalent experience
Nice-to-haves
- Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
- Business to business sales experience preferred
- Proven sales history of meeting or exceeding targets preferred
Benefits
- Comprehensive pay and benefits package
- Incentive-based compensation such as bonuses
