West Virginia Network For Educational Telecomputing - Morgantown, WV
posted 4 months ago
WVNET is seeking a detail-oriented Business/Accounts Administrator to manage service agreements, user accounts, and support our business operations. This key role will ensure smooth contract management, efficient account administration, and provide critical support to our Business Office. The Business/Accounts Administrator will be responsible for tracking service agreements, memorandums of understanding (MOUs), and contract renewals, ensuring that all agreements are maintained in a centralized and secure repository. This position will also involve monitoring renewal dates, initiating timely renewal processes, and distributing agreements to relevant higher education institutions. The administrator will send timely reminders for upcoming renewals or expirations and will be responsible for reconciling payments with the terms of agreements, coordinating with management on customer issues and service changes, and flagging discrepancies or unusual patterns for review. In addition to service agreement administration, the Business/Accounts Administrator will manage educational institution accounts across diverse service providers, platforms, and subscriptions. This includes providing first-line support for account-related issues, processing and requesting new accounts, and maintaining account security and compliance with educational data protection regulations. The administrator will generate and analyze active user reports and oversee account management tasks such as billing and renewals in coordination with the Business Operations Manager. Furthermore, the role includes managing monthly P-Card reconciliations within wvOASIS, reviewing all cardholder transactions, and reconciling the monthly credit card statement in accordance with WV State Auditor policies and procedures. The position also requires providing administrative support to the Business Office, including assisting in reviewing and processing bi-weekly timecards. The ideal candidate will possess strong attention to detail, excellent communication and interpersonal abilities, and the ability to maintain confidentiality of sensitive information. Proficiency in Microsoft Office Suite, especially Excel, is essential, along with experience in ERP systems and payroll software. The Business/Accounts Administrator will play a crucial role in ensuring the smooth operation of WVNET's business functions, contributing to the overall success of the organization.