Nycers - New York, NY

posted 2 months ago

Full-time - Entry Level
Hybrid - New York, NY
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The New York City Employees' Retirement System (NYCERS) is seeking a Business Administrative Specialist to provide high-level support within the Membership and Service Division. This role involves data analysis, communication management, and administrative support to the Division Director and Deputy Directors, ensuring efficient operations and effective decision-making. The position offers a hybrid work environment, combining onsite and telework opportunities, and is ideal for individuals passionate about public service and retirement benefits administration.

Responsibilities

  • Collect, analyze, and interpret data to provide insights and recommendations to Division leadership.
  • Prepare reports and presentations summarizing key findings to aid decision-making.
  • Track key performance indicators and metrics related to the Division's activities.
  • Manage inquiries and communications, ensuring timely follow-up and resolution of escalated cases.
  • Organize and maintain the SharePoint site for internal processes and external references.
  • Monitor administrative aspects of projects and ensure deliverables are completed on time.
  • Compile meeting agendas, gather materials, and coordinate logistics for meetings called by the Director.
  • Support the Division leadership in collecting information for briefings and reports.
  • Track headcount, vacancies, and skill levels in coordination with HR.

Requirements

  • A baccalaureate degree from an accredited college or university including or supplemented by 12 credits in mathematics, statistics, accounting, and/or actuarial science and four years of satisfactory full-time experience in retirement plan administration, including 18 months in a supervisory capacity.
  • An associate degree or 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience in retirement plan administration.
  • Education and/or experience equivalent to the above, with a minimum of 60 credits and 18 months of supervisory experience.

Nice-to-haves

  • Knowledge of NYCERS and its operations.
  • Strong critical thinking and attention to detail.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to work collaboratively in cross-functional teams.
  • Strong planning, organizational, and time management skills.

Benefits

  • Healthcare benefits
  • Vision benefits
  • Dental benefits
  • Participation in the City's retirement plan
  • Hybrid work environment with partial onsite and telework options
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