Business Analyst II, Planning and Operations, Shopbop

$66,900 - $143,100/Yr

Amazon - Madison, WI

Full-time - Mid Level

Madison, WI

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Shopbop is seeking an experienced Business Analyst to enhance inventory operations by analyzing data across various systems. The role focuses on improving processes related to vendor inbound, stow, outbound delivery, and customer/vendor returns, while ensuring accuracy and efficiency in operations. The analyst will work closely with Finance and Accounting to identify discrepancies and implement solutions, driving cost savings and operational improvements.

Responsibilities

• Gather and analyze qualitative and quantitative operational, financial, and other data to support financial planning and operating expense management.
• Identify process improvement opportunities for existing processes and reporting, design additional controls to solve deficiencies, and drive positive change across the organization.
• Systematically identify failure points and follow through on resolutions to ensure compliance.
• Trace inventory transactions that do not follow the happy path across receipt, stow, outbound, and return to identify gaps, resolve issues, and implement controls to systematically correct.
• Locate, lock, and dispute extraneous transactions including missing units and transferred units.
• Track down and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports.
• Design, develop, and establish metrics to provide strategic insights.
• Pull and report data from numerous databases (using Excel, SQL, and/or other data management systems) for weekly reporting and ad hoc deep dives with research and problem-solving techniques.
• Partner across Accounting, Finance, Transportation and Technology to drive resolution.
• Build and maintain appropriate and beneficial relationships with key Amazon teams.
• Communicate complex insights to stakeholders, both verbally and in writing.

Requirements

• 3+ years of tax, finance or a related analytical field experience.
• Experience defining requirements and using data and metrics to draw business insights.
• Experience making business recommendations and influencing stakeholders.
• Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.
• Experience with SQL.
• Experience working cross functionally with tech and non-tech teams.
• Strong written and verbal communication.

Nice-to-haves

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience with Amazon inventory activity and systems.

Benefits

• Medical benefits
• Financial benefits
• Equity options
• Sign-on payments
• Comprehensive employee benefits package