Expeditors - Seattle, WA

posted 4 months ago

Full-time - Mid Level
Seattle, WA
10,001+ employees
Support Activities for Transportation

About the position

As a Business Analyst II (Product Owner) at Expeditors, you will play a pivotal role in leading the development of a new system designed to manage local freight movement. This position is part of the Cargo Services group, which focuses on creating core business applications that enhance our global logistics operations. You will be responsible for setting the vision and defining the functional outcomes of the software that your team will deliver. Your role will involve close collaboration with the development team, Product Management, business stakeholders, and IS management to ensure that customer value is delivered through the software products your team develops. In this position, you will act as the customer proxy, guiding your team's development priorities to align with the long-term product vision, customer feedback, and market opportunities. You will utilize SAFe Lean-Agile development practices to ensure that the highest value features are prioritized and delivered to users. Your strong understanding of both the business and technical domains will enable you to provide clear direction to the software development team, ensuring that each member understands how their contributions align with the overall company vision. You will also be part of an Agile Scrum team, where you will serve in a decision-making leadership role. Your responsibilities will include solving application-level initiatives, contributing to release planning and solution design, and evolving best practices. You will communicate effectively across roles and stakeholders, build and prioritize the team backlog, and draft specific team objectives for each iteration and Program Increment (PI). Your ability to break features down into stories, define acceptance criteria, and represent the team at program-level meetings will be crucial to your success in this role. Additionally, you will participate in team demos, reviews, and retrospectives, always with an eye toward continuous improvement.

Responsibilities

  • Serve in a decision-making, leadership role on an Agile Scrum team as Product Owner
  • Solve application-level initiatives
  • Contribute to release planning and solution design
  • Define and adapt the analysis approach
  • Evolve best practices
  • Apply a variety of analysis techniques
  • Begin to coach other analysts
  • Effectively communicate across roles and stakeholders
  • Build, refine, and prioritize team backlog in alignment with the program vision and roadmap
  • Draft specific team objectives for each iteration and Program Increment (PI) that are aligned and contribute to program objectives and overall company strategy
  • Break features down into stories, define story acceptance criteria and accept stories as done
  • Represent the team at program-level meetings and pass relevant information back to the team
  • Participate in team demos, reviews and retrospectives with an eye toward continuous improvement
  • Prepare for Program activities, including PI Planning, System Demos, and Inspect and Adapt
  • Craft meaningful requirements that align stakeholder needs to Capabilities
  • Collaborate with Product Managers and other Product Owners in Continuous Exploration to understand the business context, define features, and identify dependencies
  • Bridge the gap between the development team and business stakeholders to address complexity or ambiguity

Requirements

  • 2+ years of software business analysis experience or equivalent operational experience in logistics/brokerage
  • Product level business knowledge
  • Experience and proficiency with software development lifecycle and software development methodologies including SAFe, Lean, Scrum and Agile
  • Proven interpersonal skills and the ability to build relationships with a wide spectrum of people including senior leaders, customers and people across geographies
  • Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus
  • Excellent time management and organization skills
  • Outstanding verbal and written communication
  • Ability to elicit and define functional and non-functional Acceptance Criteria
  • Ability to compose concepts, ideas, and designs into actionable/measurable deliverables
  • Expertise in creating, analyzing, and improving processes
  • Management of multiple and competing priorities
  • Ability to recognize and mitigate risks
  • Driven, strong 'get it done' attitude

Nice-to-haves

  • Highly literate in current industry issues, topics and market drivers that affect our software
  • A curiosity about software engineering tools and practices that facilitates better decision-making and better relationships with team members
  • A strong interest and desire for knowledge about the commercial and operational aspects of Expeditors' network and the broader transportation industry
  • System or Data analysis experience
  • Knowledge of the Unified Modeling Language (UML), modern architectural styles, and Business Analysis Body of Knowledge (BABOK)
  • Understanding of database structures, data relationships and Structured Query Language (SQL)
  • Experience creating and utilizing SQL queries or data analysis tools and reporting systems
  • Understanding of the transportation/global logistics industry
  • Working knowledge of Office 2013 or above, Azure Dev Ops (VSTS/TFS), SharePoint
  • Passion for technology
  • Experience as a Product Owner for an Agile team
  • Certification or ability to become certified in Leading SAFe and SAFe PM/PO

Benefits

  • Competitive salary
  • Opportunities for career growth and development
  • Supportive work environment
  • Work-life balance
  • Diversity and inclusion initiatives
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