Wahve Holdings - Dallas, TX
posted 4 months ago
At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals with the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise in a remote, long-term position. We believe in work/life balance and offer the flexibility to customize your own work schedule, ensuring that you can maintain a fulfilling professional life without the stress of commuting or office politics. Our commitment to our employees is reflected in our supportive and friendly work environment, where we prioritize both staff and client satisfaction. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your responsibilities will include translating conceptual customer requirements into functional requirements that are clear and comprehensible to technicians. You will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. Additionally, you will participate in the development of operational KPIs and service standards, process transactions, and follow varied workflows based on the specific line of business, company, and state regulations. We are looking for candidates who possess a high demand for current knowledge in Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability. While familiarity with analyzing and interpreting various bureaus such as ISO, AAIS, and/or NCCI is preferred, it is not a strict requirement. Our goal is to preserve insurance industry knowledge and deliver exceptional customer service, making a meaningful impact through our work.