Wahve Holdings - Orlando, FL
posted 4 months ago
At WAHVE, we are dedicated to transforming the way experienced insurance professionals transition into retirement. Our unique platform allows qualified candidates to continue their careers from the comfort of their homes, providing a perfect blend of work-life balance. We believe in the philosophy of retiring from the office but not from work, enabling our team members to leverage their extensive insurance expertise in a remote, long-term position that includes comprehensive company benefits. We pride ourselves on creating a welcoming and supportive work environment, characterized by friendly and professional leadership. Our commitment to exceptional customer service and preserving industry knowledge drives our passion for making a meaningful impact through our work. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas, including underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into clear functional requirements will be essential in ensuring effective communication with technicians. In this role, you will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. You will also participate in the development of operational KPIs and service standards, process transactions, and navigate varied workflows based on the line of business, company, state, and specific regulations. A strong understanding of bureaus such as ISO, AAIS, and NCCI, as well as current knowledge of Cyber, Technology Errors and Omissions, and Privacy/Security Liability, will be highly beneficial.