Wahve Holdings - Miami, FL
posted 4 months ago
At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise in a remote, long-term position. We believe in offering a real work/life balance, enabling our team members to customize their work schedules according to their preferences. This role is designed for those who have significant insurance experience and are looking to leverage that knowledge in a supportive and flexible environment. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into clear functional requirements will be essential for effective communication with technical teams. You will manage multi-state, multi-line accounts throughout the policy life cycle, which includes tasks such as rating/pricing, quoting, and issuing policies, as well as handling related account activities. Additionally, you will participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. This position requires a keen analytical mindset, as you will need to process transactions and follow varied workflows based on the line of business, company policies, state regulations, and specific rules. Familiarity with analyzing and interpreting various bureaus such as ISO, AAIS, and/or NCCI, as well as company proprietary rates, rules, and forms, is preferred but not mandatory. A strong understanding of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability is highly desirable, given the current demands of the industry.