Wahve Holdings - New York, NY
posted 4 months ago
At WAHVE, we are committed to transforming the insurance industry by providing seasoned professionals with the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise in a remote, long-term position. We believe in work-life balance and offer the flexibility to customize your own work schedule, ensuring that you can manage your professional responsibilities alongside personal commitments. Our team is passionate about delivering exceptional customer service and preserving the wealth of knowledge within the insurance sector. We pride ourselves on creating a welcoming and supportive work environment, where friendly and professional leadership is at the forefront of our operations. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your responsibilities will include translating conceptual customer requirements into clear functional requirements that can be easily understood by technical teams. You will manage multi-state, multi-line accounts throughout the policy life cycle, which encompasses rating, pricing, quoting, and issuing policies, as well as handling related account activities. Additionally, you will participate in the development of operational KPIs and service standards, process transactions, and navigate varied workflows based on the line of business, company, state, and specific regulations. A strong understanding of bureaus such as ISO, AAIS, and NCCI, as well as current knowledge of Cyber, Technology Errors and Omissions, and Privacy/Security Liability, is highly desirable but not mandatory.