Business Analyst - Insurance Operations - REMOTE

Wahve Holdings - Tucson, AZ

Part-time

Remote - Tucson, AZ

Professional, Scientific, and Technical Services

About the position

At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise. We believe in work/life balance, and our remote positions offer the flexibility to customize your work schedule, ensuring that you can maintain a fulfilling professional life without the stress of a traditional office environment. Our commitment to our employees is reflected in our supportive leadership and the positive workplace culture we have cultivated. We are passionate about delivering exceptional customer service and preserving the knowledge within the insurance industry, making a meaningful impact through our work. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas, including underwriting, accounting, compliance, audit, and information technology. Your responsibilities will involve translating conceptual customer requirements into clear functional requirements that can be easily understood by technical teams. You will manage multi-state, multi-line accounts throughout the policy life cycle, which includes tasks such as rating, pricing, quoting, and issuing policies, as well as handling related account activities. Additionally, you will participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. This position requires a keen ability to analyze and interpret various insurance bureaus and proprietary rates, rules, and forms. While familiarity with Cyber, Technology Errors and Omissions, and Privacy/Security Liability is preferred, it is not mandatory. We are looking for individuals who have a wealth of experience in the insurance industry and are eager to contribute to our mission of revolutionizing the way insurance professionals transition into retirement.

Responsibilities

• Liaise with various operational areas such as underwriting, accounting, compliance, audit, and information technology.
• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
• Manage multi-state, multi-line accounts throughout the policy life cycle, including rating, pricing, quoting, and issuing policies.
• Participate in the development of operational KPIs and service standards.
• Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
• Analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms.

Requirements

• 25 years of full-time work experience.
• 10 recent years of insurance industry experience.

Nice-to-haves

• Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms - preferred but not required.
• High demand for current knowledge of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability.

Benefits

• Health insurance based on eligibility.
• 401(k) with a 4% match.
• Eliminate the office stress and commute.
• Choose the work you would like to do.
• Customize your schedule - full or part time.
• Utilize your years of insurance industry knowledge.
• Be part of our dynamic yet virtual team environment.