Business Analyst - Insurance Operations - REMOTE

Wahve Holdings - St. Petersburg, FL

Part-time

Remote - St. Petersburg, FL

Professional, Scientific, and Technical Services

About the position

At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise. We believe in work/life balance and offer a flexible work schedule that can be tailored to fit your lifestyle. This remote position is designed for those who have significant experience in the insurance sector and are looking to leverage that knowledge in a supportive and dynamic virtual environment. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into clear functional requirements will be essential for effective communication with technical teams. You will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. In this role, you will also participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. You will be responsible for processing transactions and following varied workflows that depend on the line of business, company, state, and specific rules and regulations. A strong understanding of various bureaus such as ISO, AAIS, and NCCI, as well as current knowledge of Cyber, Technology Errors and Omissions, and Privacy/Security Liability, will be highly beneficial, although not mandatory.

Responsibilities

• Liaise with various operational areas such as underwriting, accounting, compliance, audit, and information technology.
• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
• Manage multi-state, multi-line accounts throughout the policy life cycle, including rating, pricing, quoting, and issuing policies.
• Participate in the development of operational KPIs and service standards.
• Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
• Analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms.

Requirements

• 25 years of full-time work experience.
• 10 recent years of insurance industry experience.

Nice-to-haves

• Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms - preferred but not required.
• High demand for current knowledge of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability.

Benefits

• Health insurance based on eligibility.
• 401(k) with a 4% match.
• Flexible work schedule - full or part time.
• Eliminate office stress and commute.
• Utilize years of insurance industry knowledge.
• Be part of a dynamic yet virtual team environment.