Wahve Holdings - Atlanta, GA
posted 2 months ago
At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise. We believe in work/life balance, and our remote positions offer the flexibility to customize your work schedule, ensuring that you can manage both your professional and personal commitments effectively. Our team is passionate about delivering exceptional customer service and preserving the knowledge within the insurance industry, making a meaningful impact through our work. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas, including underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into clear functional requirements will be essential for effective communication with technical teams. You will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. Additionally, you will participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. This position requires a keen analytical mindset, as you will need to process transactions and follow varied workflows based on the line of business, company, state, and specific regulations. Familiarity with various bureaus such as ISO, AAIS, and NCCI, as well as current knowledge of Cyber, Technology Errors and Omissions, and Privacy/Security Liability, will be advantageous, although not mandatory. We are looking for individuals who are ready to leverage their extensive insurance experience in a supportive and dynamic virtual team environment.