Business Analyst - Insurance Operations - REMOTE

Wahve Holdings - San Francisco, CA

Part-time

Remote - San Francisco, CA

Professional, Scientific, and Technical Services

About the position

At WAHVE, we are dedicated to transforming the insurance industry by providing seasoned professionals the opportunity to continue their careers from the comfort of their homes. Our unique platform allows individuals to phase into retirement while still contributing their valuable expertise. We believe in work/life balance and offer a customizable work schedule that fits your lifestyle. As a Business Analyst in Insurance Operations, you will play a crucial role in liaising with various operational areas such as underwriting, accounting, compliance, audit, and information technology. Your ability to translate conceptual customer requirements into functional requirements will be essential in ensuring that our technical teams can deliver effective solutions. In this role, you will manage multi-state, multi-line accounts throughout the policy life cycle, which includes rating, pricing, quoting, and issuing policies, as well as handling related account activities. You will also participate in the development of operational KPIs and service standards, ensuring that our processes align with industry best practices. Your analytical skills will be put to the test as you interpret various bureaus and proprietary rates, rules, and forms, particularly in high-demand areas such as Cyber, Technology Errors and Omissions, and Privacy/Security Liability. We pride ourselves on creating a welcoming workplace with friendly and professional leadership. Our commitment to delivering exceptional customer service and preserving industry knowledge is at the heart of what we do. Join us in making a difference in the insurance sector while enjoying the flexibility of a remote position.

Responsibilities

• Liaise with various operational areas such as underwriting, accounting, compliance, audit, and information technology.
• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
• Manage multi-state, multi-line accounts throughout the policy life cycle, including rating, pricing, quoting, and issuing policies.
• Participate in the development of operational KPIs and service standards.
• Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
• Analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms.

Requirements

• 25 years of full-time work experience.
• 10 recent years of insurance industry experience.

Nice-to-haves

• Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms - preferred but not required.
• High demand for current knowledge of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability.

Benefits

• Health insurance based on eligibility.
• 401(k) with a 4% match.
• Flexible work schedule - full or part time.
• Opportunity to work from home and eliminate office stress.
• Utilize years of insurance industry knowledge.
• Be part of a dynamic virtual team environment.